Tag: Cask Report

| Beer, Cask ale, Cask report, Craft Beer

What Ails Cask Ale? Part 3 of 3

Finishing off my analysis of the research I undertook for this year’s Cask Report, having looked at consumer and market dynamics, here are some thoughts about cask and the trade.

Photo: Frances Brace for Cask Report 1014

As part of my research for the Cask Report, in August I conducted a survey among publicans who stock cask ale. The results made curious reading, and took a bit of time to work out, but in terms of solving the issues cask faces in the trade, the answers are pretty simple. 

If you ask people to fill in a survey about cask ale, those who like cask are more likely to respond than those who don’t, so it would be wrong to draw any conclusion about the total market from our respondents – a significant majority said cask was becoming more important to their business, which clearly doesn’t tally with cask’s steep overall decline. What it does tell us though – and we have to be mindful of this – is that behind the overall decline, there’s a group of pubs that are genuinely prospering from cask – more on that later.

Taking those who say cask is becoming less important toothier business than it was, more of these pubs blame the rise of craft beer than any other factor. In their own words, craft in formats other than cask is what drinkers are demanding, because it is ‘interesting’, ‘varied’ and ‘colder’. A few also say that, for them, craft is more profitable and more consistent. 

But craft isn’t the only thing pulling drinkers away from cask. Many publicans cite the growth of craft spirits as a significant factor too. Some say the pubco tie stops them from getting the ales their drinkers demand, and importantly, a fair few say they can’t compete with local pubs where cask has become a speciality. 

It must be noted that for some pubs, the growth of craft beer more generally, irrespective of format, is helping cask ale. Among those who say cask is becoming more important to their business, by far the most common reason is growing consumer demand. Interest in beer styles and the growth of small, local breweries is driving demand for cask in places that do it well. 

When it comes to issues around quality, it’s very clear that messages around cellarmanship, perfect serve, training and engaging with drinkers are getting through. The problem is whether publicans and bar staff are acting on this information or not. Ask them if they’re aware of training, if they find it useful, if they know how long a cask needs to be on stillage before serving, how long it should remain on sale once tapped, and what to do if a drinker brings back a dodgy pint, and they know all the correct answers. The trouble is, compare these answers to market data, and publicans who say they sell a beer for three days are actually selling it for seven. Pubs that say they’re training their staff are not. And pubs that say they replace a dodgy pint without question are in reality shrugging their shoulders and saying ‘It’s cask, it’s meant to be like that.’

Why would publicans choose not to treat cask correctly when they know how to? I can only speculate, but I think it’s obvious, and have discussed it with other people in the industry who have reached the same conclusion. It’s tough running a pub. You’re working at least a sixty-hour week, probably more, and you just can’t get to everything you want to do, or should do. So that little bit of extra work on cask doesn’t get done.

John Keeling, recently retired from Fuller’s, thinks there’s one issue at the heart of all this: margin. “If you make less off a pint of cask ale than anything else, it’s going to come bottom of your list,” he told me. Keeling believes cask’s low margin compared to any other drink on the bar is why it doesn’t receive enough marketing investment, enough training, enough care and attention generally. 

This was echoed in my research. Some publicans even said they used craft beer and expensive spirits to subsidise the lack of profit from cask, just so they can keep cask on either out of love or for the reputation of the pub, such as maintaining a place in the Good Beer Guide.

There are of course exceptions to this. On my questionnaire, before we got onto the business side of things, I asked respondents how they felt about cask themselves. Now – I split the data by size of pub, by whether it was freehold, leased, tenanted or managed, whether or not it had Cask Marque accreditation, and there was little variation in the data. The one difference that was significant was when I compared publicans who said they personally adored cask and drank it themselves to everyone else. These were the guys for whom cask ale was making money, who put in the extra time, who trained their staff properly.

That makes perfect sense, doesn’t it? The people for whom cask is a vocation rather than just part of the job are those who have the greatest investment in cask being perfect. 

You see this playing out in other pubs. Some of those who said they struggle with cask cited the presence of a nearby cask ale shrine or micropub as the main reason. If you’re a typical boozer, you can’t compete with cask aficionados on range or quality. I have no solid data to back this up, but I suspect we’re starting to see cask drinking gravitate towards pubs that have a particular specialism in cask. If there’s one of those in the middle of a town, we’ll start to see cask disappear from other pubs near it.

So if we want cask to succeed, from a trade point of view, there are two options.

Firstly, if you’re a cask pub and you’re not that into it yourself, hire someone who is, to be a ‘cask champion’. Pay them a little extra for their knowledge and passion. Give them the leeway they need to indulge their passion. There are plenty of people like this out there, and cask is still recruiting new acolytes.

Secondly, if cask is to have a long-term future as a mainstream drink rather than a specialist niche, it needs a better margin, either from an increase in price or a reduction in duty. If pubs are making more from cask, they’ll look after it better. If breweries are making more on cask, they’ll invest more in promotion and marketing, and in quality control and technical support for the pubs they sell it to. Sort these issues out, and all the issues we previously addressed on the consumer side will start to fade.

So there we have it: seemingly simple on the surface, how to save cask ale for the nation in two easy steps. Let’s wait and see how that turns out, shall we?

| Beer, CAMRA, Cask ale, Cask report

What Ails Cask Ale? Part Two

After talking last week about some general attitudes and behaviours around cask ale, this week I’m focusing in on the sense I got from research about some specific issues around how cask is presented to the consumer. 

Everyone has their own opinions about cask. The main reason we do research is to test those opinions for conformation bias – do you see what you want to see? Is your opinion the same as that of most people? In my experience, most research is a mixture of confirming things you thought, because they’re bleedin’ obvious, and throwing up a few surprises that may seem counter-intuitive but make sense when explained. 

Here’s what I found out via a mix of eight focus groups in four locations around the country, and quantitative research with just over a thousand people in the sample. 

1. Quality

People in the industry – and drinkers – have long known that the variability of cask ale can be an issue. A few years ago, when cask was resurgent, it got stocked in more pubs, and the typical cask pub started stocking more lines. Cask went into pubs that didn’t really know how to keep it, and too much cask was stocked for the throughput of the pub. Quality suffered because the beer stayed on the bar too long, which meant people drank less of it, which meant it stayed on longer, and there you go. 

This is still an issue, and the scale of it is not fully apparent. Anyone who has taken a dodgy pint back to the bar will have been told at some point, “Well no one else has complained.” That’s because most drinkers don’t feel confident enough to complain. A YouGov survey for the Cask Report showed only 34% of people say something when they get a dodgy pint. They’re more likely simply to leave it, and not come back to the pub, or at least to avoid cask from then on. 

I used the focus groups to explore why this happens. Apart from the obvious reason that conflict over a bad pint creates the opposite atmosphere and emotions than those you went to the pub to experience, quality is closely linked to awareness and knowledge of cask. 

It’s another vicious circle: cask is recessive on the bar. People really don’t notice it that much. Because it’s recessive, they’ve never really learned much about it, and don’t feel any urge to change that. And because they don’t know much about it, when they do occasionally drink it and don’t enjoy the taste, they have no idea whether they simply don’t like it, or if there’s something wrong with it. Therefore, they just leave it and don’t say anything. As someone who has often taken back stale, vinegary, infected, or unintentionally cloudy pints only to be told, “It’s real ale, it’s meant to be like that,” I can sympathise.

Every focus group summed it up by saying “Even my mate who drinks loads of cask says it can be variable. You know where you are with other drinks.  Best to stick with what you know.” Now people are generally going to the pub less often than they used to, the stakes are higher. You don’t just shrug off a bad pint any more. You expect better. So even people who don’t like lager that much will order it instead of cask if they’re not confident about how it’s going to taste.

2. Temperature

People like drinks to be cooler these days. I even see craft beer geeks chilling down Imperial stouts. I’ve always been a believer in the principle that telling someone they’re eating or drinking something in the wrong way is not a brilliant business building strategy. If that’s how they prefer it, they’re not wrong; they just have different tastes. 

I asked my research sample what temperature cask ale should be served at if they were to drink more of it. I tried to help them have some clarity by stating in the question that room temperature was around 20 degrees, while lager was served at 2 to 4 degrees. 64% of them said they would prefer it to be colder than the current recommended cellar temperature of 11-13 degrees: 30% said it should be the same temperature as lager; 34% said it should be between 5 and 10 degrees celsius. When we split the sample down, and look just at people who say cask is the beer they drink more often than any other style – real cask aficionados – 56% say they would like it to be served cooler than cellar temperature, with only 29% saying they prefer to at the correct cellar temperature. 

You might expect this to be skewed by younger drinkers, but its consistent all the way up, in every age band until you get to people in their mid-fifties and older. Even among 55-64 year-olds, who show a warmer preference than everybody else, more would prefer it to be cooler than prefer it at current cellar temperatures. 

Now you can say – as some on social media already have – that these people are ‘wrong’ if you like. Good luck with that. I also appreciate that serving cask colder is not without it’s problems. But the research is clear: if you want more people to drink cask more often, you need to offer at least one option that’s cooler than cellar temperature. 

Clearly, Sharp’s have already discovered this on their own. It’s going to be interesting to see how Doom Bar Extra Chilled performs. 

Moreover, Cask Marque ran a cellar audit at the same time as I was doing my research, and discovered that 64% of pubs audited were selling cask ale warmer than 11-13 degrees. That makes for grim symmetry: 64% of drinkers want it cooler than cellar temperature; 64% of pubs are selling it warmer than cellar temperature. Suddenly, double-digit year-on-year decline starts to make sense.

*There is one significant caveat: all this research took place during the July heatwave. Surely this will have exacerbated both the drinkers’ desire for cold pints and the pubs’ difficulty in keeping beer cellar-cool. I’m hoping we can run the research again in December to compare. My hunch is that the figures won’t be as extreme, but the trend will still be evident.* 

3. Price

When brewers talk of stopping or deprioritising cask, they tend to talk about issues around guaranteeing the quality of their beers in the pub, and the struggle to get a decent margin from cask compared to beer in other formats. 

For historical reasons, cask ale tends to be the cheapest pint on the bar. This delights large sections of CAMRA and some ale drinkers, but makes it much harder for brewers and publicans to make a decent return on stocking cask.

In his commentary on the Cask Report, Matthew Curtis rightly pointed out that pricing wasn’t really discussed in the report. It is an omission, but it’s one I think I can understand. The Cask Report is an industry publication, backed by CAMRA and many other industry bodies. CAMRA, rightly or wrongly, campaigns for cask prices to be kept low, and the rest of the industry is eternally involved in campaigning agains rises in beer duty and, in some quarters but by no means all, opposing measures such as Minimum Unit Pricing. Let’s just say I can imagine the difficulties involved in getting all those bodies to agree to a message that says cask ale is underpriced relative to other drinks. I can also see the potential for some embarrassing PR if someone were to fashion a story about the beer industry publicly saying beer should be more expensive. 

So I get it. But as an independent writer, I don’t have the same difficulties – I can just express a personal opinion and people are free to either agree or disagree with it. 

I asked drinkers how much they thought cask cost compared to other beers on the bar. In focus groups, no one really new. In the quantitative research, roughly a third said it was priced cheaper than standard lager, a third about the same, and a third said it was more expensive. In other words, an entirely random split – drinkers have no idea what a pint of cask costs relative to other drinks. 

Again, I’m not really surprised when I think about it. We either buy in rounds and have no idea what drinks cost relative to each other unless we look at the receipt, or we buy one pint at a time, and you’d only really notice the price difference if you were switching between cask and mainstream lager, and even then you’d have to be paying particular attention. 

But there was a second part to my research question. I asked people how much a pint of cask was compared to standard lager: cheaper, the same or more expensive. But I also asked if drinkers – whatever price they thought it was – thought it should be priced like that relative to standard lager.

Now, bear in mind that no one is going to complain that their pint isn’t costing them enough money. But among those who said cask was cheaper than standard lager, 45% of them – almost half – said it was wrong that cask was cheaper, that it should be more expensive than standard lager. Among those who thought cask ale was more expensive, only 28% said that it was ‘wrong’, and that it should be cheaper. 72% of people who currently believe cask ale is more expensive than standard lager think that it should be. But it isn’t. It’s cheaper. 

We have to be careful how we interpret this. People are NOT telling us here that they want to pay more for their beer. What they are saying is they don’t now how much it costs, and that it would be fine for most if cask were in fact more expensive than standard lager. 

A separate piece of research, conducted for the 2017 Cask Report by YouGov, asked drinkers “How likely, if at all, would you be to pay more for a pint of cask ale or ‘real ale’ that has been well looked after?” 67% said they would be either ‘very likely’ or ‘fairly likely’ to pay more. 

Price is a thorny topic to get to the bottom of. As a cash-strapped drinker, of course I don’t want the price of beer to go up. But as an adviser to brewers and pubs, I’d say there’s a lot more potential margin in cask if you want it – and if the quality is good. 

That’s it for this post. I have two more lined up: one on the relationship between cask and craft, and the final one on attitudes towards cask in the trade rather than among drinkers. I hope it’s useful, particularly for brewers and publicans. 

| Beer, CAMRA, Cask ale, Cask report

What Ails Cask Ale? (Part One)

The latest edition of the Cask Report has prompted quite the debate around the plight and possible future of cask. I didn’t write the Report this year (well, only bits of it) but I did do the research behind it. With a head full of stats, here’s my take. 

For a minute I almost regretted going on holiday. 

I didn’t have much choice though: between late July and the start of September, I read a mountain of documents, recruited and moderated eight focus groups, designed and ran three separate online surveys, crunched the data from them all, and pulled the results of all this together into six separate documents running to hundreds of PowerPoint slides. It was essentially a three-month research project condensed into six weeks, all done at the same time as finishing off the final draft of my new book and keeping up with regular writing commitments. People have commented that I look tired in the video at the bottom of this post. No shit. 

This was by far the most comprehensive programme of original research ever conducted for the Cask Report, and while I was recovering in the Andalusian hills, the report’s release created quite a stir. It’s got people talking seriously about cask, which means it’s done its job. There’s already been a lot of commentary on the report’s findings and implications – Martyn Cornell gave a good summary, and today Matthew Curtis follows up and explores some issues that got less coverage in the report. If I hadn’t been on holiday, I’d have got my oar in first, but like I said…

The top line is, cask ale is in double-digit year-on-year decline. For the last couple of years – after I stopped writing it – the Cask Report tried to draw a veil over this worrying decline. This year, wisely, the Cask Matters steering committee decided this approach was no longer wise or helpful, and tasked the report with identifying the reasons for cask’s decline and trying to devise some actions to halt and ultimately reverse it. For this first time, Matt Eley edited a team of different writers rather than a single author – another positive move forward – and I did the background research.

I wrote the first nine editions of the Cask Report, from 2007 to 2015. During that time the outlook for cask was relatively positive. So what had changed? My going-in point was this: If we were to look at both macro and market trends and see that cask was no longer relevant to what beer drinkers want, there would be a case for saying cask has had its day and it is futile to resist that. But in a market that’s being driven by demands for flavour, novelty, a breadth of styles, local and small scale production, and an interest in tradition and quality, (craft in other words) then cask is on paper as relevant as it has ever been. That means something has gone badly wrong with how cask is being presented to the drinker.

The finished report could only summarise the most important headlines from the research I did. Companies that subscribe to the Cask Matters group  will have access to all the documents later this week. In the meantime, without weighing in with too many personal opinions on what we should and shouldn’t do about cask, I wanted to share some insights – some of which are touched on in the report, others that aren’t.

1. Occasions are more occasional

The number of people who claim to drink cask ale is actually going up, even as sales are in freefall. But most cask drinkers – about 60% of them – say they drink it every now and then, or hardly ever. They drink it in pubs, and they’re going to pubs less often than they used to. They might drink it on holiday, or when they go home and go out for a drink with mum and dad, or when the cask lover in the group is buying his or her round. But it’s not part of their core repertoire of drinks.

Also, that core repertoire of drinks is growing wider all the time. When I did focus groups ten, fifteen years ago, the typical ale drinker might say, “I usually drink lager, have an ale every now and then, or maybe a Guinness.” Now they’re just as likely to order a cocktail or a craft gin, or even a coffee depending on where they are and what the occasion is.

2. ‘You’ve been talking about cask ale wrong all your life!’

Remember how the lack of a precise technical definition is one of the criticisms often levelled at craft beer? Here’s CAMRA’s official definition of cask ale:

In the early 1970s CAMRA coined the term ‘real ale’ for traditional draught cask beers to distinguish them from processed and highly carbonated beers being promoted by big brewers.

CAMRA defines real ale as beer that is produced and stored in the traditional way and ferments in the dispense container to produce a reduction in gravity. It is also dispensed by a system that does not apply any gas or gas mixture to the beer other than by the traditional Scottish air pressure system.

I presented this, along with three other definitions, to focus groups consisting of people who said they occasionally drink cask ale. The reactions ranged from hilarity, to concern, to bemusement to complete and utter apathy. (Before I read this, even I hadn’t heard of the ‘traditional Scottish air pressure system’ before. Needless to say, no one in my Edinburgh groups had heard of it either.) Talk to the average punter, and a reduction in gravity has something to do with space travel. They’re not being funny – it’s thirty years now since ‘gravity’ was replaced by ABV as a measure of alcohol on drinks packaging. People felt this definition was more about what cask ale isn’t than what it is. Other definitions that talked about live yeast in the cask put off more people than it interested.

The average ale drinker is not interested in technical definitions (which must be why 13 million Brits seem perfectly happy to call themselves craft beer drinkers even without such a definition.)

After talking through the various definitions, I explained what cask ale is in my own words. If you were to read the transcripts from the groups, the reaction to this was very positive. “Yeah, that’s interesting.” ‘I never knew that.” “I might give it a try now.” But this is why you have to be careful with focus groups. There were long pauses between these statements. The people saying them were slumped in their chairs, looking bored or staring off into space. Their body language was saying “I really couldn’t give a shit.” I challenged them on this and asked whether they meant what they were saying, and they replied that while all this stuff about live beer in the cellar was fairly interesting, it wasn’t relevant to how they choose what to drink, and would make no real difference to how likely they are to choose cask. All they want to know is if they’ll enjoy drinking it. What difference does all this make to the taste?

3. Imagine if were talking about curry…

I got a thousand people on an app called OnePulse to describe cask ale in a few words, and then I put those words together into a cloud:

Here’s what the cloud looks like if you just take those who really like cask:

And here it is for people who have never tried it:

When I explored these further in the focus groups, it emerged that the biggest barriers to trying cask are the perceptions that it is strong, bitter and dark, none of which is necessarily true. ‘Don’t know’, as always, is a big issue – people simply don’t have the knowledge about cask, and don’t see any reason to change that. 

Cask is an ‘old man’s drink’, traditional,  but widely perceived as good quality. In groups, people said that cask ale should be served in big, dimpled mugs. It should be poured from wooden handpulls. It should look old-fashioned. There should be a group of old codgers standing around the pumps drinking it. None of these attributes make my respondents any more likely to drink cask more often, but that’s not the point – to them, this is all part of the background ambience of what a proper pub should be.

I likened it to an Indian restaurant. Imagine you weren’t that fond of spicy food and only ever ate a korma. But you went to an Indian restaurant and there was no vindaloo, no madras, nothing spicy at all on the menu. You’d probably think, “Hang on, this isn’t a proper curry house,” even though you had no intention of ordering a spicy dish. 

Cask is an institution. It’s part of the fabric of a ‘proper pub’. That in itself counts for something. But it doesn’t really help[ stop the decline.

Where to from here?

This hopefully gives a sense of the general mood and attitude around cask. In Part Two, some time later this week, I’ll dig into the thorny issues of quality, temperature and pricing.  

In the meantime, here’s the video of tired, pre-holiday me summarising some of these findings for the report’s launch.

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Cask ale is booming as part of the craft beer revolution – new Cask Report launches today

Every year I’m paid to compile the Cask Report on behalf of Cask Matters – a loose affiliation of brewers and industry bodies including SIBA, CAMRA, Cask Marque and most of the leading regional and family brewers in the UK. The eighth report launches today to coincide with the start of Cask Ale Week.

Success makes people nervous, and with some justification. When you’re struggling on your way up, as a business, or as a person or organisation putting forward a point of view, argument or campaign which you hope will change hearts and minds, you know very clearly what you have to do: get your head down and keep plugging away, working steadily towards your goal.

When you succeed, what then? Is your job done? Do you need to redefine your goals? Is it true to say the only way is down? Now you’ve achieved, is someone going to come along and try to take it all away from you?

Until about two or three years ago, the aims of the Cask Report were very clear: persuade publicans and commentators around the beer industry that cask ale was not in terminal decline, that it had a role to play on the pub bar, that it had something to offer drinkers beyond the traditional stereotypes.

Now, the job has changed. There’s little point banging the drum that cask ale is successful. Whether they accept and believe it or not, people have heard this before. The questions now are, how does cask ale deal with success? And given that all the chatter in beer now focuses on craft beer, does this mean cask ale’s days are numbered? What’s the relationship between cask ale and craft beer?

Here are a few summary points from this year’s report that attempt to answer these questions.

1. Cask ale is still thriving
Cask ale volume sales grew by 1.1% in 2013 and 1.4% so far in 2014. If those sound like small figures, bear in mind that total on-trade beer volumes fell last year – cask ale is doing 4.5% better than beer in pubs overall. And when you bear in mind that cask ale is only really available in pubs, and 31 pubs a week are closing, for it to be growing in a declining market is some feat. More people are drinking cask ale and pubs are stocking a wider range of beers. But big volume drinking is declining. More people are drinking a wider variety of beers, but doing so less often as healthier lifestyles become more common.

There are two different estimates of the number of breweries now in the UK, but the British Beer and Pub Association (BBPA) puts the number at over 1470 – more than at any time since the early 1930s. Three new breweries open every week. And while craft keg is booming – 19% of SIBA’s member breweries claim to be producing some keg beer now – the vast majority of microbrewery beer is cask.

The number of styles being brewed is increasing:

There’s more good beer available now than at any time in living memory.

I’ve also heard a few people say that craft keg is killing off cask ale, that you rarely see cask in good craft beer pubs these days. That’s not reflected in total market figures. The craft keg surge is not enough to stop cask increasing its share of all draught ale versus keg – over the last decade, their relative positions have reversed.

2. Cask ale and craft beer are not the same thing, but neither are they entirely separate – there is a pretty big overlap
It’s increasingly popular in beer geek circles now to say that craft beer is over as a thing – that the only people who use the term are big brewery laggards seeking to cash in on an exploited, used up trend.

You might think this, but there are millions who disagree with you. They might not know what the definition of it is, but according to Mintel six million UK adults think they’ve drunk craft beer in the last year.

We did a survey where we asked cask ale drinkers and publicans serving cask ale the same or similar questions. Craft has pretty widespread awareness and acceptance among both:

They have some pretty definite views on how to describe craft beer even if they don’t know how to define it. Views that craft beer has to contain loads of hops, be served on keg only or be influenced by American styles are only held by a minority. The main characteristics of craft beer, according to the majority of people who drink it, are that it is made by small brewers, or brewed in small batches or limited editions, or is only available in limited places.

We can see that people decisively reject the idea that any cask ale is by definition a craft beer. But the overlap between cask and craft is strong. The top three characteristics here apply just as much to most cask beer as they do to craft keg. Furthermore, the most popular format of craft beer is draught dispense – that’s how 80% of craft beer drinkers have tried it. Cask is still far more widely available than keg, and a lot of drinkers claim to be drinking craft cask beer.

There’s a lot more to say on this, which I’ll expand on in a separate blog post in the next day or two But the message of the Cask Report is clear: most cask ale is craft beer, and (in the UK) most craft beer is cask ale.

3. The pricing of cask ale relative to craft keg beer is dangerously screwed up
There are factors in the production of craft keg beer that mean it is more expensive to make than cask ale. But the current differential between the two is way bigger than this would dictate. Wide variations in the price of craft keg beer reveals that there is a degree of opportunism on the part of some licensees. Example: there are two pubs near me that sell Kernel Pale Ale on keg. It costs £4.80 a pint in one, and £6.50 a pint in the other. (And before the Fair Pinters kick in, neither is tied to a pubco.) On average, data from market analysts CGA Strategy hows that craft keg retails for over £1 a pint more than craft cask.

This automatically positions craft cask as hugely inferior to keg. Whatever your preference, as a blanket statement this simply isn’t true. It’s also worth noting that where the price of craft keg is lower on average – guess what? – pubs sell more of it.

This massive price differential damages the quality perceptions of cask ale. It limits sales of craft keg. And the hyper-inflation of craft keg pricing pushes it dangerously close to being seen as a cynical fad rather than a permanent shift in the market – when the novelty wears off, what reasons will drinkers have to pay £6 a pint instead of £3.80? Craft beer publicans need to think about sacrificing short term profiteering in favour of long term market development. I repeat – yes, there is a justifiable price premium. But it’s currently too wide.

4. Drinkers don’t know how much goes into serving the perfect pint of cask
Drinkers are far less likely to appreciate the relative difficulty of serving cask beer than are publicans.

Drinkers also believe that bar staff receive much less training around keeping and serving cask beer than publicans claim:

On every single aspect of the perfect cask ale serve, publicans claim to be training staff more than drinkers believe.

So are publicans exaggerating the extent they care for cask, or are drinkers unaware of how much hard work goes into it?

It’s probably a bit of both, with the emphasis on the lack of knowledge among drinkers. Higher prices mean people expect a more premium product. If drinkers are educated more about what goes into cask ale they’ll think of it as more special and will drink more of it and potentially be happy to pay more for it.

So education is key to cask’s continued success – but so is good training of bar staff. One interesting point coming from our research is that we also asked what promotional tactics work in selling more cask ale. In answer to that question, 81% of publicans said that personal recommendations by bar staff were the most important way of selling more cask ale. Yet in the graph above, you can see that only 57% of publicans say they encourage their staff to taste cask ales so they know more about them. How can bar staff be expected to recommend ales they know nothing about?

5. Publicans don’t necessarily know their drinkers
We’ve been saying for years now that the old stereotypes of real ale drinkers no longer apply. CAMRA membership has increased from less than 60,000 ten years ago to over 170,000 now. It has nearly trebled. The number of middle-aged beardy men wearing socks and sandals and carrying leather tankards on their belts has not. Cask ale is reaching a broader audience. 15% of all cask ale drinkers tried it for the first time in the last three years. 65% of these new drinkers are aged 18-34. A third of all female alcohol drinkers have tried cask ale. Of these three-quarters say they still drink it at least occasionally.

Whenever we ask drinkers about the old stereotypes, they’re disappearing. But we get a different view when we ask publicans:

If as a publican you don’t think women are into cask ale, or you don’t think it’s for younger drinkers, and if you don’t position it to appeal to them, you’re immediately cutting off more than half your potential audience.

Summary
There’s a lot more in the report, which is free to download from the link above from late this afternoon. But these are the points that stick with me after weeks of writing, editing, summarising and debating.

We are in the middle of a beer revolution in Britain, and cask ale is at its heart. It’s brilliant that the whole craft beer thing is moving the debate about what makes good beer away from packaging format and towards style, flavour, where it comes from and who makes it.

But I had a tweet this morning saying that all this was ‘bollocks’, that craft beer was just keg beer with better PR. And I also hear far too many people automatically excluding the entire cask ale market from any discussion about craft beer. Now that really is bollocks. We should be celebrating what a brilliant time we’re in for good beer in any format, and making sure that these different formats complement each other if we want to ensure their long term success.

Disclosure: The Cask Report is a paying gig for me and I write it on behalf of cask ale brewers and interested bodies. While it always looks for the positive news on cask, it is honest and accurate. I never distort or excessively spin the facts, and I never write anything in it that does not reflect my own personal views. 

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Cask ale in volume growth! How to stock the perfect range! Yes, it’s the launch of the Cask Report

Cask ale, real ale, handpulled ale – call it what you will – grew by  1.6% in 2011.  This is the first time cask volume has grown (as opposed to not declining by very much) for twenty years.  Sales in 2012 to date are steady, which is still excellent news given that the total UK beer market – down 3.5% in 2011 – is down again this year.  Cask now has such momentum behind it that it has overtaken keg as the most popular draught ale format.

This all made my launch of this year’s Cask Report last night very pleasant indeed.  When you’re the messenger, it’s nice when no one wants to shoot you.

This is the sixth time I’ve written the Cask Report.  Up to now, it’s been a weighty tome that acts as a snapshot of what’s happening to cask ale, who’s drinking it and why, and a detailed source of information for licensees about how to choose, stock and sell cask ale in a way that will increase pub turnover and profitability.

This year we’ve done it a little differently.  All the advice for licensees is now running as a monthly section of the Publican’s Morning Advertiser called ‘Cask Matters‘.  With greater frequency we can tailor the advice more precisely, examining in detail how cask can contribute to the character and bottom line of the pub in different ways, with case studies, Q&A’s, advice, industry comment and the occasional bit of whimsy from yours truly.  You can download PDFs here.  We should probably do Boxing Day TV ads saying you get a free binder with the first issue and it builds up into a beautiful collection or something.

The market stats are now in a thinner, flimsier Cask Report that gives a much more concise and easily navigable picture of what’s happening to cask ale.  Apart from the basic stats, this year’s report examines in further detail two issues that have emerged as key in the last couple of years:

  • What are the main drivers fo cask ale growth?  Why do drinkers like it?  And what are the barriers to trial among those who have never tried it?
  • What range of cask ales should a landlord stock?
Drivers and barriers
53% of British adults have now tried cask ale.  Among those who have tried it, 84% have gone on to drink it, at least occasionally.  People like cask because of its flavour and variety – microbrewers are now brewing a wide array of different beer styles:
The problem for cask is that 71% people who’ve tried it drink it occasionally or rarely.  Only 13% claim to drink it often or regularly.  Like ‘Guinness drinkers’ who only ever have a pint on Paddy’s Day, an awful lot of cask ale drinkers are people who tend to order a Peroni or Stella, until the rare occasions they go to a beer festival or visit a nice country pub. 
Those who love cask, as well as loving the flavour, tend to have other reasons for drinking it too.  Some like to support a local producer, others a great British tradition. Some like it for its natural ingredients.  Cask ale allows people who know it to support causes or make statements about things they care about.  This gives brewers and pubs a list of things they could say about cask to encourage trial, or get occasional drinkers more interested.
Among those who haven’t tried cask, there are no real barriers – they just haven;t been given a good reason why they should try it:
  

The negative stereotypes about it being warm, flat or an old man’s drink are tiny reasons compared to a simple lack of any reason why they should care.  Again, looking at committed drinkers gives us some good clues as to what those good reasons might be.

Stocking the optimal cask ale range
Talk to a beer blogger and they’ll tell you you should be stocking awesome craft ales from the awesome new wave of microbrewers using awesome New World hops and awesome wood ageing and an awesome lack of finings.  Talk to a regional brewer and they’ll tell you people want to see familiar, tried and trusted brands on the bar.

Both are right.

If I were to open a pub in London tomorrow, London Pride and Doom Bar would be on the bar permanently.  I would then have a seasonal beer from a traditional British family brewer, and three pumps stocking a range of IPAs, milds, porters, stouts, golden ales, all depending on seasonality and availability, the most eclectic and exciting mix I could find.

Most readers of this blog, I would guess, are dismissive of Doom Bar.  So am I. But it sells by the bucketload, and it sells to people who would never buy Magic Rock Human Cannonball.  There are at least 3000 different cask ales in Britain, which is amazing.

But know what?  The top 39 most recognised brands account for half of the total market volume.  Most pubs are stocking too many unfamiliar beers and not enough recognised brands.  Sales go up the more familiar, established brands you have on the bar.

Conversely, it’s eclectic, unfamiliar beers, often brewed by micros, that are driving the current excitement in the cask ale market.  Stock only familiar brands and people will think your range is crashingly dull, and rightly so.

Also – and this is common sense, but you’d be surprised – know your audience.  If you are a self-declared craft beer bar and you know that your clientele consists of people who actively seek out new beers, weigh your range to rotating new and unfamiliar beers.  If you’re a typical high street pub, refresh your range constantly, but always have a few favourites on the bar.

Whoever you are though, it’s good business sense to have both.  75% of cask ale drinkers say a familiar, trusted brand is important when choosing what beer to drink.  And 78% say they like to try new beers from microbreweries.  You may have noticed that adds up to more then a hundred – the same people want both familiarity and novelty – and that’s consistent across every piece fo research we did for the report.

Download.  Digest.  And maybe we can stop arguing – from a commercial point of view at least – about what’s best, big brands or micros?  Both are essential from the point of view of a good pub.

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A bit of an update

I’d like to apologise to anyone out there who actually reads this blog for pleasure – if you exist, I’ve been letting you down of late, with whole months passing between posts.

Thing is, I’ve been massively busy with stuff, including a lot of other writing – the old-fashioned kind that (just about) pays the mortgage.  At one point a few weeks ago I did my To Do list on Monday morning and realised I had thirteen deadlines all theoretically due that week.

Anyway, I’ve cleared them all now, so I thought I might do a catch-up post to fill in any remaining readers on the bits of busy-ness you might be interested in.

SHAKESPEARE

My new book, Shakespeare’s Local, is all done bar the shouting.  It’s coming out on 8th November as a selfless, humanitarian gesture to help you or those close to you make some tricky Christmas gift decisions much easier.  With a hardback cover featuring a silver embossed design it certainly looks like a proper present.  I’ve been trying out a few readings from it at the Latitude and Port Eliot festivals, and I’ll be working this into an audio-visual one hour talk that I’ll be doing at the Ilkley Literary festival on October 9th, and then a residency at the George Inn in Southwark, with one event a week from launch date till Christmas.  Hopefully there will be many more events around the country too – several are currently in the planning stages.

FOOD…

I wrote here a few weeks ago about how I’ve been judging beer and cider in broader food and drink competitions, where it sits alongside everything else and is evaluated by people from across the spectrum of food and drink rather than just beer people.

I think there is room for both kinds of competitions – you want to be judged by your peers to establish and reward technical excellence and superior brewing craftsmanship, but these broader competitions allow beer to play on a wider stage and be recognised more broadly.

First up were the Great Taste Awards, which had categories for both bottled beer and bottled cider.  Great Taste was set up as an antidote to supermarket ‘Finest’ and ‘Taste the Difference’ ranges, as an independent hallmark of great quality.  Some great beers were recognised in these awards – so much so that the Great Taste people invited me and food writer (and ardent beer fan) Charles Campion to put together a showcase menu at London’s swanky Cadogan Hotel. The info on this website is in imminent need of updating, but on Tuesday 14th August our menu using an award-winning beer in every course, created with chef Oliver Lesnik, goes live for a media launch.  I’ve matched beers with each dish, and there’s also going to be a beer and cheese matching menu in the afternoons.  The menu will run in the Cadogan’s restaurant, at a very reasonable £28 for three courses, for a couple of months.  I’ll write about how the press launch goes – if it goes well…  

… AND FARMING
Next up is the BBC Radio 4 Food and Farming Awards.  I’ve been asked to judge the drinks category along with wine writer Victoria Moore.  The Beeb want to inject a bit of drama this year by pitching beer and cider against wine.  Interestingly, a brewery has won the drinks category for the last two years, but this year English wine has finally started getting the international recognition it deserves – is it time for wine to strike back?  I’ve seen the first lot of nominations and the brewers are certainly the most enthusiastic again – if there’s a drinks maker of any description you’d like to see entered, find out more at the link above.  But hurry – nominations close on 12th August.  

APPLES AND PAIRS

One of Bill’s best cider images

I’ve been hinting at various adventures in cider over the last year or so, and things have finally come to fruition (sorry) on that score.  The whole Magner’s thing has led to revived interest in quality cider, and craft cider around the world at the moment is in a similar place to craft beer twenty years ago.  I’m working on cider with Bill Bradshaw – ace photographer and cider fanatic.  His beautifully shot cider blog is here.  Together, Bill and I are currently hard at work on the Guide to Welsh Perry and Cider, for the Welsh Perry and Cider Society.  This guidebook is going to be published in spring 2013 and maps for the first time the unsung hero of British cider (after Somerset and Herefordshire).  It is ridiculously good fun to research.

Mad Asturian bloke ‘throwing’ cider

At the same time, we’ve just signed the deal on the first ever world guide to cider – provisionally entitled World’s Best Ciders.  Hugh Johnson did it for wine, then Michel Jackson did it for beer.  We’re enormously proud to be doing a smilar job for cider, from the established classic regions like Somerset and Normandy, to the explosion that’s now happening in the US, to the ice wines of Canada, the eccentricity and tradition in Asturiàs, northern Spain, and emerging scenes such as Australia and Japan.  Sadly budget doesn’t allow us to travel to every single country, but we’ve already had various adventures, some of which will be in the book, some of which will emerge elsewhere.

CASK
Quite a few people have asked me if there’s going to be another Cask Report this year.  The answer is yes, sort of, but not quite.  We’re doing something called ‘Cask Matters’ instead this year, which is a monthly section in the Publican’s Morning Advertiser aiming to give more practical hands-on advice to publicans, and allow the flexibility to be topical.  There have been three so far, that can all be downloaded as PDFs from the PMA’s website:

We will also be producing a much shorter annual summary report which will detail how cask is doing, who’s drinking it, why you should stock it and so on.  This will be launched to coincide with Cask Ale Week at the end of September.

WORDS
I’ve also been writing tons of columns and a few pieces for national press.  You can see my regular Publican’s Morning Advertiser columns here; my stuff for London Loves Business here, and my stuff for Just Drinks (you  may need a password) here.  And here is a nice piece I got to do for Shortlist Magazine about the rise of craft beer.

Sorry this is such a busy, listy post – I’ve been meaning to write properly about all these things individually and ended up with a huge pile-up, which this post has now hopefully cleared.  From now on I’ll try to post a bit more regularly again.  On top of all the above I’ve been doing loads of travelling, and have some great stories about getting drunk in Ukraine, visiting hop farms in Slovenia, learning more about lager in Ceske Budejovice, and stacks more, so there’s so much to write about if I can find the time!

Thanks for reading.
  

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The Cask Report

Have spent most of the day in a radio studio doing syndicated interviews about the Cask Report, which we’re launching today.  This means the Report, which I was hoping to put up here as an exclusive here earlier today, has already been picked up by several bloggers which, along with some favourable national media coverage, is great stuff.
Regular readers of this blog will know I’m hardly a cask ale purist.  I regularly criticize people who are.  But cask ale is the most misunderstood of beers.  And it was cask ale brewers who got together and decided we needed an industry report on their part of the beer market.  I’m proud to write the report each year, and to be a spokesperson for cask ale when the report comes out. 
This year’s report contains great news for cask ale brewers and pubs that sell it.  In fact, it’s the best news we’ve had in the four years I’ve been doing the report: 
  • 5% value growth versus 2% value decline for beer overall.
  • Volume steady versus 4% volume decline for beer overall – the first time since 1994 that cask volume hasn’t fallen.
  • 120,000 new drinkers taking total cask drinkers to 8.6 million
  • 4% increase in distribution, with 3000 new pubs stocking cask
  • Average age of the cask drinker is getting younger – 17% increase in 18-24 year-old drinkers.

This in an amazing performance given the general state of pubs and the collapse of volume in the beer market as a whole.
But despite the fact that many people simplify this good news into “cask is growing”, actually it’s not.  Cask’s fantastic performance is great news for drinkers, but good as it is, it’s still only static in volume terms.  That’s because most cask ale drinkers only drink it infrequently, and average throughput of cask ale (in line with beer generally) is down 5 per cent.  
I have a tiny worry that in spreading the good news about cask, we might make drinkers, brewers and pubs complacent, that all you need to do is stick a few handpulls on the bar and everything will be sorted.  
It doesn’t work like that.
In the beer world, we spend time with other like-minded people.  The brewers and publicans I speak to are all doing really well, but that’s because they work hard developing beers, keeping them in great condition, and telling people how good they are.  It doesn’t happen automatically.  46% of the UK population have still never tried cask ale.  Only 18% of drinkers claim to drink it on a regular basis.  People still don’t know that much about it.  
It’s important that anyone who loves cask ale who reads the report (downloadable here in full) reads the warnings as well as the fantastic news on cask’s resurgence.
Look, I just do as I’m told.

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Festivals and that

My latest pieces in the Publican:

I’ve been inspired by all the different kinds of festivals I’ve been privileged to appear at this summer, and it made me think about how pubs might benefit from the psychology they create. I wrote about it here.
If you read this blog much you’ll have read about the Cask Report already. But if you’d like to read me writing about the same points using slightly different words, you can do so here, and see a nice chart I’m quite proud of.

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Cask Report update

Amazing response to the Cask Report – we printed 10,000 copies and they’ve all gone. Hopefully printing more.

The Publican‘s Dan Pearce came along to the launch on Monday and brought his clever little phone. He did a video and put it on YouTube. Apart from convincing me to go on a diet and detox for a month before I ever allow myself to be filmed again, it’s quite good: